FAQ’s

Teas for Wildlife

What makes Teas for Wildlife different from other tea brands?

Every blend is inspired by an endangered species and the landscape it depends on — and every purchase supports coexistence initiatives such as early-warning systems, wildlife-safe infrastructure and animal crossing corridors in plantation regions.

Are your teas made with real ingredients?

Yes. We use whole, real ingredients from small growers at remote origins — no artificial flavourings. Each product page lists the full ingredient story.

What is the birdhouse packaging?

Selected gift boxes are designed to live beyond the shelf: once empty, the box converts into a small shelter for birdlife — packaging that creates habitat instead of waste.

Environmental Policy

How do my purchases protect wildlife?

A share of every sale funds initiatives that reduce human–wildlife conflict: early warning systems in plantations, wildlife-safe infrastructure, and protected crossing corridors on ancient migration routes.

How is your tea sourced?

We build long-term partnerships with small growers and suppliers committed to biodiversity-sensitive practices and ethical sourcing, cultivating in rhythm with the land.

Is your packaging recyclable?

We design packaging to be reused or recycled wherever possible — including boxes that transform into birdhouses. We are continuously reducing single-use materials.

My Order

Can I change or cancel my order?

Yes — if it hasn't been dispatched yet. Email info@teasforwildlife.com with your order number as soon as possible and we'll update or cancel it. Orders cancelled before dispatch are refunded in full.

How long does it take to process my order?

Please allow 2–3 business days for processing before dispatch. You'll receive a confirmation email the moment your order ships.

What if my order arrives damaged or incorrect?

Contact us within 48 hours of delivery with photos and your order number, and we'll send a replacement or a full refund including shipping — your choice.

Payment Security

Which payment methods do you accept?

Visa, Mastercard, PayPal, Apple Pay and Google Pay.

Is my payment information safe?

Yes. Checkout is fully encrypted and payments are handled by PCI-compliant payment providers — we never see or store your card number.

Which currencies can I pay in?

Prices are shown in your local currency where supported; your payment provider handles conversion at their standard rate.

Order Tracking

When will I receive my tracking number?

As soon as your order is dispatched, we email you a tracking number and a link to follow your parcel.

How long does delivery take?

We ship via India Post EMS and Speed Post. International delivery typically takes 10–15 days after the 2–3 day processing period.

My parcel seems late or lost — what should I do?

Email info@teasforwildlife.com with your order number. We'll trace the parcel with the carrier and arrange a replacement or refund if it's confirmed lost.

My Customer Account

Do I need an account to place an order?

No — guest checkout is available. An account simply makes reordering faster and lets you review your order history.

How do I update my details?

Log in and edit your profile, or email info@teasforwildlife.com and we'll update your details for you.

How do I unsubscribe from emails?

Every email we send includes an unsubscribe link in the footer. You can also write to info@teasforwildlife.com and we'll remove you right away.